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    Patient Tools
    Patient Tools  /  Billing and Insurance

    Billing and Insurance

    Copayments and payments are expected at the time services are rendered. Even though your insurance may cover all or some of your medical costs, the payment of fees is your responsibility.

    Final claim determination of physician services and/or labs is made after the receipt and review of the claim by your insurance company. You are responsible for any services not covered by your insurance, and it is your responsibility to understand your coverage.

    Novant Health Rock Hill Family Medicine provides quality medical care for individuals and families under a variety of health coverage plans. We work with numerous managed care programs, large and small group coverage plans, workers' compensation and many other types of health benefits programs.


    Online Bill Pay

    For your convenience, you can pay bills from your doctor's office online. This service allows you to pay your bills quickly and securely. Access now »